For your clients
When your builder needs to help
On this page
After this page you know which changes your builder takes care of, and how to ask them.
Your access
Your builder chose what you can change on your own. You see it in the menu under your name, as Your access:
- Text and images: words and pictures on existing pages.
- Blocks and pages: also adding, moving and removing parts of a page, and new pages.
- Design: also colours, fonts and spacing.
- Everything: anything that isn’t protected.
Asking for more than your access
Just ask. The assistant makes the change and you see it in your preview. Under its answer you read that your builder approves it before it’s published. When you publish, that change waits as Waiting for approval; the rest goes live.
Your builder then approves it, rejects it with a note, or finishes it themselves. You see what they decided in the top bar and in History.
What only your builder can change
Some parts are about how your site works rather than what it says, such as a contact form, the menu’s workings, or how pages are put together. Those stay with your builder, whatever your access.
When you ask for one of those, the assistant tells you, and offers Send to your builder. Your builder gets your question by email.
Pages that already exist
An existing page can’t be removed or given another address from the editor, so no link to it stops working. Ask your builder for that.